Terms and Conditions

1. Introduction

Welcome to Nutrition Army. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Use of the Website

Eligibility
You must be at least 18 years old to use our website and services. By using our website, you represent and warrant that you meet this requirement.

Account Registration
To access certain features of our website, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

Account Security
You are responsible for safeguarding your password and any activities or actions under your account. You agree to notify us immediately of any unauthorized use of your account.

3. Orders and Payment

Order Acceptance
All orders placed through our website are subject to our acceptance. We may refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or errors in your order.

Pricing and Payment
All prices are listed in Indian Rupee(s) and are subject to change without notice. Payment must be made at the time of purchase using the provided payment methods. We use secure payment processing services to ensure the protection of your payment information.

Taxes
You are responsible for paying all applicable taxes related to your purchase.

4. Shipping and Delivery

Shipping Policy
We offer one standard shipping option. Shipping times and costs will vary based on your location and the selected shipping method. Please refer to our Shipping Policy for detailed information.

Delivery
While we strive to deliver your order within the estimated timeframe, we are not responsible for delays caused by shipping carriers or unforeseen circumstances.

5. Returns and Refunds

Return Policy
If you are not satisfied with your purchase, you may return eligible products within 7 days of receipt for a refund or exchange, as long as the products have not been used even once. Please refer to our Return and Refund Policy for detailed information on the return process.

Refunds
Refunds will be processed to the original payment method within 7 days of receiving the returned product and completing the inspection process.

6. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Nutrition Army or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

7. Prohibited Activities

You agree not to:

Use our website for any unlawful purpose.

Engage in any activity that interferes with or disrupts the website.

Attempt to gain unauthorized access to any part of the website or other accounts, computer systems, or networks.

Use the website to transmit any harmful or malicious code.

8. Limitation of Liability

To the fullest extent permitted by law, Nutrition Army shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

Your use or inability to use the website.

Any unauthorized access to or use of our servers and/or any personal information stored therein.

Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our website by any third party.

9. Indemnification

You agree to indemnify and hold Nutrition Army, its officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the website or violation of these Terms.

10. Modification of Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website. Your continued use of the website after such changes have been posted constitutes your acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

12. SMS & WhatsApp Marketing

Consent to Receive Marketing Communications By providing your phone number during the checkout process, you consent to receive SMS and WhatsApp marketing communications from Nutrition Army. This may include promotional messages, order updates, and other marketing content related to our products and services. You agree that you are the rightful owner of the phone number provided, and that you are authorized to consent to receiving such communications.

Please ensure that the phone number you provide is correct. We are not responsible for any undelivered messages or failures to reach you due to incorrect phone numbers or issues with your mobile carrier.

As part of our services, you may receive reminders related to abandoned checkout. If you begin but do not complete a purchase, we may send you an SMS or WhatsApp reminder to help you finish your order.

Opt-In Process

When you provide your phone number at checkout, you will be asked to confirm your consent to receive SMS and WhatsApp marketing communications. If you choose to opt in, you will receive marketing messages from us through SMS or WhatsApp.

Opt-Out Process

You may opt-out of receiving SMS and WhatsApp marketing communications at any time. To do so, you can reply with "STOP" to any SMS or WhatsApp message you receive from us, or contact our customer support team at fullyloaded@nutritionarmy.in. After opting out, you will no longer receive marketing communications unless you opt-in again.

Charges for Receiving Messages

Standard message and data rates may apply depending on your mobile carrier. Please check with your mobile provider for any applicable charges related to receiving SMS or WhatsApp messages.

Privacy and Data Usage

We respect your privacy and will only use your phone number for the purposes of sending marketing communications as outlined in these Terms. Your phone number will not be shared with third parties without your explicit consent, except as necessary to provide the services you request or as required by law.

13. Updates to Marketing Communications Terms

Nutrition Army reserves the right to modify or update these SMS and WhatsApp marketing terms at any time. Any changes will be communicated through an updated version of these Terms and Conditions. For more information on how we collect, use, and protect your personal information, please refer to our Privacy Policy.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Phone: +91 81219 21262 
Email: fullyloaded@nutritionarmy.in
Address: SY#76&77, #104, Block III, Nizampet Rd, 
Kukatpally, Medchal-Malkajgiri,
Telangana - 500072 INDIA